Shipping & Exchanges
Bakery items are shipped Monday-Wednesday. Items will arrive within 1-3 business days of shipping. Shipping is costly because food products are expedited and perishable. Items are carefully packaged and shipped frozen with ice packs in insulated coolers. Sweet pies and breads will arrive cool to the touch.
If your Ozark Farms product arrives incorrect or damaged, please reach out to our team at firstname.lastname@example.org, within 10 days of delivery, and we'll replace it with the same or similar available item at no extra cost, based on product availability. Please include the order number and photos of the damages. Please note, your replacement will be shipped on the next available day.